Legal notice

LEGAL NOTICE

Effective Date: 12th June 2026
Store Name: Levelup Homes

This Legal Notice governs your use of the Levelup Homes website and services. By accessing or using this website, you acknowledge and agree to the terms below.

This notice is governed by the laws of the Republic of South Africa, including the Consumer Protection Act 68 of 2008 (CPA) and the Protection of Personal Information Act (POPIA).

1. GENERAL INFORMATION DISCLAIMER

All information provided on this website is for general informational and commercial purposes only.

While we make every effort to ensure accuracy, Levelup Homes does not guarantee that all product descriptions, images, pricing, or content are error-free, complete, or current.

We reserve the right to correct any errors or omissions at any time without prior notice.

2. NO PROFESSIONAL OR TECHNICAL ADVICE

Any product descriptions, guides, or content provided on this website are for general guidance only and do not constitute professional, installation, engineering, or technical advice.

Customers are responsible for ensuring that products are suitable for their intended use and are installed correctly.

We accept no liability for damages arising from improper use, installation, or interpretation of information provided on this website.

3. PRODUCT DISCLAIMER

All products sold by Levelup Homes are provided subject to availability.

We do not guarantee:

  • That products will meet all individual expectations beyond described specifications
  • That colours, finishes, or dimensions will appear exactly as shown on screen (due to lighting and device variation)
  • That products are compatible with all installation environments unless explicitly stated

Minor variations in appearance, packaging, or finish may occur.

4. LIMITATION OF LIABILITY

To the maximum extent permitted under South African law:

  • Levelup Homes shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products
  • We are not responsible for loss, damage, or injury resulting from misuse, improper installation, or negligence
  • Our total liability for any claim shall not exceed the amount paid for the specific product purchased

Nothing in this clause excludes liability where it is prohibited under the Consumer Protection Act.

5. THIRD-PARTY SERVICES

Our website may use or rely on third-party services, including but not limited to:

  • Shopify
  • Payment gateways
  • Courier services (e.g. Aramex Store to Door)

We are not responsible for:

  • Service interruptions
  • Delays or failures caused by third parties
  • External website content or policies

6. WEBSITE USAGE

You agree not to use this website:

  • For any unlawful purpose
  • To attempt unauthorised access to systems or data
  • To distribute malware, spam, or harmful content

We reserve the right to restrict or terminate access for misuse.

7. INTELLECTUAL PROPERTY

All content on this website, including but not limited to:

  • Logos
  • Branding
  • Product images
  • Website design
  • Text and graphics

is the property of Levelup Homes and is protected under South African and international intellectual property laws.

No content may be copied, reproduced, or used without written permission.

8. PERSONAL INFORMATION (POPIA COMPLIANCE)

We comply with the Protection of Personal Information Act (POPIA).

By using our website, you acknowledge and consent to:

  • The collection of personal information required for order processing
  • Use of data for delivery, customer support, and communication
  • Secure storage of personal information

We do not sell or unlawfully share your personal data with third parties.

9. EXTERNAL LINKS

Our website may contain links to third-party websites.

We are not responsible for the content, accuracy, or privacy practices of external sites and do not endorse them.

10. FORCE MAJEURE

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Load shedding or power failures
  • Courier disruptions
  • Internet or system outages
  • Government restrictions

11. CHANGES TO THIS LEGAL NOTICE

We reserve the right to update or modify this Legal Notice at any time.

Continued use of the website constitutes acceptance of any changes.

12. CONTACT INFORMATION

For legal or website-related inquiries:

Email: leveluphomes2026@gmail.com
Business Name: Levelup Homes
Country: South Africa